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Home >>  Shipping & Returns

Shipping & Returns

Shipping Ways:

Delivery by EMS, TNT, DHL to these countries: USA, UK, Canada, Australia, Germany, France, Italy, Switzerland, Greece, Portugal, Spain, Sweden, New Zealand, Belgium, Denmark, Finland, Ireland, Luxembourg, Malta Norway, Netherlands, Austria, Brazil, Turkey, about 5-7 working days. Other countries about 7-8 days!

Your satisfaction is what we strive for. We offer a comprehensive return policy to you. Before you want to return goods, please contact us first talk about the problem you have. Most of the time we can solve the problem by solving the technical support and you need to send anything back. If the irremediable defects with the goods, you can return it for repair or replacement at our

Exchange

Non-quality

In 30 days (from the date products were received), if the items you're not satisfied, you can find in terms of color or size, you can return and be replaced under the following conditions. You must return the products in original package (you will pay the postage). The products should not be used (except tryout). When we returned the products intact, we will replace them with new ones and ship them back to you. Asked the shipping cost for the replaced products that we invoiced by you to you. Before the items for replacement, please transfer to turning back the replaced items from us first, the supplymentary shipping. Once payment is completed, we will ship the items to replace you.

Quality issues

In 30 days (from the date products were received), if you use the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and replaced. You must return the products in original package (you will pay the postage). When we receive the products sent back intact, we will replace them with new ones and ship them back to you again. We are shipping for the replaced products we pay you. (Note :. It is our quality professional who will be free returned a final decision on whether the quality problems are caused by personal factors or non-resistant external damage The purchased products can not be repaired, replaced or if the quality problems are caused be human factors or avoidable damage.)

7 days return

We are absolutely confident that you will enjoy a simple exchange of experience or return!

Return Purchase

All items are quality controlled and checked for errors before they are shipped. If for any reason you are dissatisfied with your purchase, do not hesitate to contact us via e-mail. You need to send pictures of the item to our mailbox. The email subject must "Order", so we give you are called a quick answer (thank you!).

Be sure the Returns Merchandise Authorization application within 7 days of receipt for exchange or refund. Your timely return of unworn, unwashed, or defective items which also packaging and labels must vendor and must be in the same condition as when it was received. Returns that are damaged, soiled or altered may not be accepted and will be returned to you.

If you want to return your purchase, we are sorry that you pay 50% of the price of the item as our poundage and restocking fee for returned items. The return postage will be paid by the customer.

Unpacking goods safely. Please include the following information with your return: bill-name, address; Ship-to name, address; Order; Reasons for return.

Important Information

a) We have tried, as accurately as possible the colors of our products displayed on our website. However, as computer monitors, we can not guarantee the appearance of each color of the monitor completely accurate.

b) When you return or exchange the item (s) you want to have ordered us, you must / you deliver with your local post office. We can not be lost to packets in transit cargo. Once your return is received and processed, you will be notified by e-mail.

c) We do not accept the return of sales and online closeouts item (s). If you are dissatisfied with your purchase, you can return the items in a different size or color (applies to the same style you bought) exchange.

If you have any questions or comments, please do not hesitate to contact us. Our loyal customers service team will always be with you.